Terms of Service
Scope
These terms govern your use of Vartrino services and content. By accessing, creating an account, or otherwise using any Vartrino product, interface, or API, you agree to be bound by these Terms of Service. If you do not agree, you must not use the services.
These terms form a legally binding agreement between you and Vartrino. Supplemental policies, product-specific terms, or feature-level notices may apply; where they conflict, the more specific terms will prevail for that feature to the extent of the conflict. Use of the services is subject to all applicable laws and regulations.
Business users agree that any use by employees, contractors, or agents is deemed authorized by the business and that the business remains liable for such use. If you accept these terms on behalf of an organization, you represent that you have authority to bind that organization.
Accounts
You are responsible for safeguarding your account credentials. You must maintain the security and confidentiality of your login information and promptly notify us of any suspected compromise or unauthorized use. You may not share credentials or allow others to access your account unless expressly permitted for multi-user plans.
Eligibility
You must be at least the age of majority in your jurisdiction, or have valid consent from a parent or legal guardian, to use the services. If you are a business, you affirm that the individual creating the account is authorized to do so.
Security and Notification
Implement reasonable safeguards, including strong passwords and multi-factor authentication where available. You agree that Vartrino is not liable for losses resulting from compromised credentials if we were not the cause of the compromise. We may suspend access to protect you and the platform if suspicious activity is detected.
Acceptable Use
Do not engage in abuse, fraud, or attempts to disrupt services. Your use must be lawful, respect third-party rights, and comply with our platform rules. Without limitation, you agree not to:
- Access or use the services in a manner intended to probe, scan, or test vulnerabilities without authorization.
- Bypass or circumvent any access controls, rate limits, or security measures.
- Transmit malware, spyware, malicious scripts, or content that harms or interferes with systems.
- Infringe intellectual property or privacy rights, or submit content you do not have rights to use.
- Use automated scraping against endpoints not expressly permitted or in a way that degrades service quality.
- Misrepresent your identity, affiliation, or the origin of content.
- Use the services for unlawful activities, including fraud, discrimination, harassment, or exploitation.
Rate Limits and Fair Use
We may enforce rate limits or resource quotas to ensure stability. Exceeding limits may result in throttling, temporary blocks, or suspension. Contact us to discuss enterprise allocations for high-volume use cases.
Refunds
Refunds are available within the published policy window. Unless otherwise stated in an applicable offer, monthly subscriptions are refundable within seven (7) days of initial purchase, and annual subscriptions are refundable within fourteen (14) days of initial purchase, provided that substantial usage has not occurred.
Usage-based fees, overages, and one-time services rendered are not refundable. Where a refund is granted, access to paid features may be curtailed immediately. Refunds are typically returned to the original payment method. Processing times may vary by provider.
Requesting a Refund
To request a refund, contact support with your account email, transaction identifier, and a brief explanation. We may request additional information to verify the purchase and assess eligibility under this policy.
Privacy
Your data is processed per our Privacy Policy. We apply industry-standard security measures to protect your personal information and content. You are responsible for ensuring that your use of the services complies with applicable privacy laws, including providing any necessary notices and obtaining required consents from end users.
Data Handling
We may collect operational data such as device, usage, and diagnostic information to improve reliability and performance. We retain data for the period necessary to provide services and meet legal obligations. You may request deletion of certain data subject to legal and technical constraints.
Changes
We may update these terms and will indicate the effective date. Material changes will be announced via in-product notices or email where appropriate. Continued use after changes become effective constitutes acceptance of the updated terms. If you do not agree, you must discontinue use before the effective date of the changes.
Disclaimers and Limitation of Liability
The services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and noninfringement. To the maximum extent permitted by law, Vartrino and its affiliates are not liable for indirect, incidental, special, consequential, or exemplary damages, or loss of profits, revenue, data, or goodwill.
Our aggregate liability for any claim relating to the services will not exceed the amount you paid to us for the service in the twelve (12) months preceding the event giving rise to the claim.
Suspension and Termination
We may suspend or terminate access for violations of these terms, risks to platform integrity, or legal requirements. We will endeavor to provide notice when feasible. You may terminate at any time by canceling your subscription and ceasing all use of the services. Upon termination, your right to access the services ends immediately, except as otherwise required by law.
Governing Law and Disputes
These terms are governed by the laws of the jurisdiction of our principal place of business, without regard to conflict of law principles. The parties consent to the exclusive jurisdiction and venue of competent courts in that jurisdiction, except where applicable law provides a different forum for consumers.
Contact
Questions: [email protected]
Phone: +1 (507) 413-9286
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